Privacy Policy

Overview

This Privacy Policy explains how New Society Publishers Ltd. will collect, use, disclose and store the personal information you give us when you visit our website(s) and optionally make an online purchase of our products. We collect user information such as contact data, email addresses, product preferences, payment information, and other relevant market data. We have taken every reasonable precaution to store the data that is collected in a secure manner.

By visiting our website and optionally purchasing and using any of our products, you agree to the terms outlined in this Privacy Policy. If you do not agree to these terms, please do not access our website or make any online purchase of our products. From time to time, New Society Publishers Ltd. may introduce new products and services and reserves the right to modify this policy at any time, at its sole discretion. New Society Publishers Ltd. will notify subscribers via electronic mail or regular mail in advance of any such modification and change. Subscribers will be subject to the most current version of the Privacy Policy at the time of use of any of the New Society Publishers Ltd. products or services.

Collection and Use of Personal Information

Our website uses Google Analytics to collect information about the use of our website. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We use the information we get from Google Analytics to analyze traffic, remarket our products and services to users, improve our marketing, advertising, and to improve our website. We have enabled Google Analytics advertising features such as remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. Google Analytics collects only the IP address assigned to you on the date you visit our website, not your name or other identifying information. We do not combine the information collected using Google Analytics with Personal Data. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our website. For more information on how Google collects and processes your data, please click here.

You can prevent Google Analytics from using your information by opting out.

When you purchase products offered through our website, we will ask you for your name, mailing address, phone number and credit card information (such as account name, address, credit card number, expiry date and verification number) in order to fulfill your purchase. We utilize a service, psiGate, to process your credit card information and do not have your complete credit card information stored on any of our computers. For more information on our payment processor, psiGate, please click here.

When you subscribe to one of our products or services or participate in surveys, forums or discussion groups (when made available), New Society Publishers Ltd. will ask you to provide certain information about yourself and the company you work for. It is completely optional for you to engage in these activities. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

When you sign up for our newsletter(s), we will ask you for your name and email address in order to fulfill your request(s). We use a third-party provider, Emma, to provide email services related to the distribution of our newsletter and promotional emails. You may opt-out from receiving our emails, including our newsletter, by following the opt-out instructions included with each email we may send out. For more information about our third-party email service provider, Emma, please click here.

When you participate in one of our surveys, we may ask you to provide your name and email address and other such information deemed useful to us so that we may improve our products and services. We may use third-party providers such as Google Forms or Survey Monkey to conduct our surveys.

Personal information that you provide to New Society Publishers Ltd. will not be made available to any other company for that company’s use without your permission. New Society Publishers Ltd. may make aggregate information about our subscribers (i.e. overall statistics) available to third parties for advertising and other purposes. Information that personally identifies you will be kept strictly confidential.

However, we may use, disclose, and communicate your personal information if required to do so by law including by an order of any court. We retain your information for the time period required to satisfy legal or regulatory requirements. This length of time depends on the purpose for which the information is collected or applicable laws.

If you tell us in writing or by email that you do not want any further contact, we will respect your request and remove your data. Please note that any information you post on a public bulletin board, chat or discussion room (when made available) in one of our electronic or online products or services are available to all persons accessing that electronic or online product or service. Furthermore, information, which you choose to provide to another party or website, will be subject to their Privacy Policy and Terms of Use and Disclaimer. For example, if you access a site from our information or from a link while on our site, information you provide to that party is subject to their Privacy Policy rather than ours. We will not be responsible for any use or disclosure of any such information by that party.

Use of Cookies

When you visit our website, we use cookies to assist us in providing an overall positive online experience. Some cookies we use are required for our website to function as designed. Other cookies are used for statistical and/or marketing purposes.

Cookies are small pieces of data stored by your Internet browser on your computer’s hard drive, which permits us to recognize you when you access our Internet sites. A cookie usually consists of a sequence of letters and numbers and cannot be executed as code or deliver viruses.

If you are browsing, a cookie is used to help us measure the number of visits, average time spent, page views, and other statistics relating to your use of our website. If you are searching, a cookie is used to carry the search request data from the request page to the results page. If you decide to order or register online with us, we will collect additional information. In this case, we use cookies to recognize you on subsequent visits and make your online experience more convenient, unless prohibited by law.

As you browse our and other websites, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus to tailor more relevant ads to you.

By agreeing to accept our use of cookies, you are giving us, and third parties we partner with, permission to place, store, and access some or all the cookies described below on your computer.

The following is an explanation of the types of cookies we use:

Required

These cookies are needed for the correct functioning of the website, such as logging in, validating sessions, displaying content, responding to users’ requests, and other functions.

Advertising

These cookies are usually used to develop a profile of your browsing interests that other websites use to serve targeted advertisements.

Required

These cookies are needed for the correct functioning of the website, such as logging in, validating sessions, displaying content, responding to users’ requests, and other functions.

Session

Session cookies allow a user to be recognized as they navigate a website and allow websites to link to users’ actions such as remembering what’s in a shopping cart or changes as a result of visiting a different page.

Statistical

Statistical cookies collect information about how the website is navigated and used including such information as sources of traffic, number of pages visited, time spent browsing and other information.

Persistent

These cookies are stored on a device and communicate information from one browser session to the next. They are used for a variety of purposes but are typically used for remembering users’ choices and preferences when using a website time after time.

You can decide what cookies to accept or reject for your browser. You can search the internet for how to change the relevant settings in your browser. However, note that some parts of our web services may not function properly if you refuse cookies. You can also opt-out of a third-party’s use of cookies for personalized advertising by visiting NAI consumer opt-out page and/or DAA opt-out page. (This will not prevent you from seeing ads; the ads simply will not be delivered through these targeting methods.)

If you have previously logged into a social network, such as Facebook, Twitter, Pinterest or LinkedIn, and remain logged in your browser will send the social network information from the cookie they dropped when you visit websites that offer “Like” and/or “Share” buttons. This will occur even if you do not use these buttons. We have no control over the processes used by social networks and therefore ask you to consult the privacy policy on their websites.

Security

We respect your personal information and use reasonable precautions to protect it. Where personal information is particularly sensitive, such as credit card numbers, we use encryption to send this information over the internet. We use established and reputable third-party service providers to process credit cards. We use established and reputable third-party service providers to provide secure computing facilities to run our website from. We only store a subset of our customers’ credit card information at our office facilities in Canada and only for identification, billing and auditing purposes. Only employees who need access to customer information to perform a specific function are granted such access.

Fair Credit Billing Act

The law protects you from paying for unsatisfactory, fraudulent purchases. As a credit card holder, you have a lot of protection under the Fair Credit Billing Act. Generally, a credit card issuer cannot make you liable, for more than $50, as a result of unauthorized use of your credit card. Please see your credit card issuer for more information.

Children Using Our Website

Our website and products are all directed at people who are 16 years old or older. We do not knowingly collect personal information from anyone under 16 years of age and we do not knowingly sell products from our website to children without their parents’ full consent. If you are a parent or guardian and believe that your child is using our website, please contact us. You acknowledge that we do not verify the age, and do not have any liability to so, of our users.

Email Us

When you send us emails, we will use your name and email address only to respond to the concerns you write to us with. Your email may be shared with appropriate people within the New Society Publishers Ltd. organization to help us respond to your concerns and improve any services. Emails you send us are not necessarily secure when they are transmitted to us. If your communication is sensitive or includes confidential information such as a credit card number, you may want to provide it by post or via the telephone instead.

Privacy Related Complaints

Although we use all reasonable means to protect your personal information, New Society Publishers Ltd. is not responsible for any improper use of your personal information that is beyond our reasonable control. If you believe that New Society Publishers Ltd. has not complied with this Privacy Policy with respect to your personal information, you may write the Publisher at New Society Publishers Ltd. at the address indicated above. In your letter please describe in as much detail as possible the way in which you believe that the New Society Publishers Ltd. Privacy Policy has not been complied with. We will investigate your complaint promptly. You can address your comments and concerns to: privacy [at] newsociety.com.

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