Well, today is the last day of our winter sale! We hope you enjoyed out week of holiday themed blogs where we shared …
Keyword: mediation

Are We Done Fighting?
Building Understanding in a World of Hate and Division
Unfounded beliefs and hateful political and social divisions that can cascade into violence are threatening to pull the world apart. Responding to fear and aggression strategically and with compassion is vital if we are to push back against the …

The Mediator's Handbook
Revised & Expanded fourth edition
The popular Mediator's Handbook presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and …

Consensus-Oriented Decision-Making
The CODM Model for Facilitating Groups to Widespread Agreement
For any group or organization to function effectively, it must be able to make decisions well. Consensus-Oriented Decision-Making is the first book to offer groups (and group facilitators) a clear and efficient path togenerating widespread agreement …

The Joy of Conflict Resolution
Transforming Victims, Villains and Heroes in the Workplace and at Home
The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. The Joy of Conflict Resolution helps readers understand conflict and why it arises …

Somebodies and Nobodies
Overcoming the Abuse of Rank
In the on-going attempts to overcome racism and sexism in North America today, we are overlooking another kind of discrimination that is no less damaging and equally unjustifiable. It is a form of injustice that everyone knows, but no one sees: …

The Art of Focused Conversation
100 Ways to Access Group Wisdom in the Workplace
Communication within many organizations has been reduced to email, electronic file transfer, and hasty sound bytes at hurried meetings. More and more, people appear to have forgotten the value of wisdom gained by ordinary conversations. The Art of …
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